Privacy Policy
Updated
At Cloud Order Book (COB), we respect your privacy and are committed to protecting your personal and trading data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cloud-based algorithmic trading platform.
1. Information We Collect
We collect limited personal data necessary to operate the service, including your name, email, and billing information. When you use COB, your trading algorithms, scripts, API keys, and private credentials are generated and stored exclusively on your dedicated server. We do not access, log, or transmit your keys, order logic, or strategy data.
2. Data Storage and Security
All user data is encrypted at rest (AES-256) and in transit (TLS 1.3). Your server runs in a secure, isolated environment within Tier-1 data centers. You retain full control of your server and data. We employ advanced sandboxing (e.g., GraalVM) to isolate user scripts and prevent cross-user access.
3. How We Use Your Data
We use your contact and billing information to manage your account, provide support, and send service-related updates. We do not sell, rent, or share your personal or trading data with third parties for marketing purposes.
4. Third Parties and Adapters
You may connect to external venues (exchanges, DEXs, brokers) via adapters. Any data shared with these third parties is governed by their respective privacy policies. COB is not responsible for their practices.
5. Data Retention
Personal data is retained as long as your account is active or required by law. Server data is deleted immediately upon termination unless you request backup retention.
6. Your Rights
You may access, correct, or delete your personal information at any time. To exercise your rights or ask questions, contact us at privacy@cloudorderbook.com .
7. Changes to This Policy
We may update this policy periodically. Continued use of COB constitutes acceptance of the revised terms.
Contact Us
For privacy-related inquiries, please email privacy@cloudorderbook.com .